Product Description

Experience seamless wireless audio with the AUDIVO Sonic Band Wireless Neckband, designed for everyday comfort and reliable performance. Powered by Bluetooth 5.2, it delivers a fast and stable connection up to 10 meters, ensuring uninterrupted music and crystal-clear calling. The lightweight ergonomic neckband offers a secure fit, while the Hi-Fi audio-supported earphones and 5U speaker drivers produce rich bass, balanced mids, and clear vocals for an immersive listening experience.

Equipped with a 150mAh rechargeable battery, AUDIVO Sonic Band provides 3.5 to 5 hours of continuous music playback on a single charge. The Type-C fast charging support ensures quick power-ups, keeping you connected throughout the day. Built with a 4-core copper wire, the neckband offers enhanced durability and efficient audio signal transmission, making it ideal for work, travel, workouts, and daily use.

Your AUDIVO product is covered by a 3-Month Brand Warranty against manufacturing defects from the date of purchase

What is Covered?

• Manufacturing defects
• Functional hardware issues under normal usage
• Charging-related defects (excluding physical damage)
• Bluetooth connectivity issues caused by manufacturing defects
• Audio defects due to manufacturing faults

What is Not Covered?

• Physical or accidental damage
• Water or liquid damage
• Damage caused by misuse, negligence, or unauthorized repairs
• Normal wear and tear
• Accessories such as charging cable, ear tips, or packaging
• Products with removed or damaged serial numbers

Warranty Claim Process

1. Contact our customer support team with your order details.
2. Share clear images or a video of the issue.
3. Our technical team will inspect the claim.
4. If approved, the product will be repaired or replaced as per the warranty policy.

Important Notes

• Warranty is valid only for products purchased from AUDIVO or authorized sellers.
• Original purchase invoice is mandatory for warranty claims.
• Warranty is non-transferable.
• Shipping charges (if applicable) may be borne by the customer.